Policies & Procedures

Uniform Complaint Procedures

In accordance with state guidelines, the District has adopted Uniform Complaint Procedures. Contact the Castro Valley Adult and Career Education Office for a copy of the policy at 510-886-1000. Or access the Procedures through our website, www.cvadult.org.

Admissions/Eligibility

Classes are open to all adult students regardless of residency or citizenship. To fully participate in some CTE / Career Education classes and externships additional requirements apply and these are in the class descriptions.

Children

Children are not permitted in any Castro Valley Adult and Career Education class except where they are a part of the class design and setting.

Americans with Disabilities Act Policy

Castro Valley Adult and Career Education is committed to all provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990, and Section 508 of the Rehabilitation Act of 1973. Students with verified disabilities who may require academic adjustments, auxiliary aids, or the use of a designated service animal should inform their program administrator well before classes begin to ensure timely service provision.

FERPA Policy

Castro Valley Adult and Career Education adheres to the guidelines established by the Family Education Rights and Privacy Act (FERPA), a federal legislation that regulates access to and maintenance of student records.

FERPA affords students certain rights concerning their education records, including the right to:

• Inspect their education records.
• Request an amendment of the records that the student believes are inaccurate.
• Control disclosures of personally identifiable information in the student’s education records, except under specific circumstances outlined by the US Department of Education.

Parents, spouses, and significant others have no inherent right to access student educational records. People can file a complaint with the U.S. Department of Education concerning alleged failures by an educational agency to comply with FERPA requirements. 

For more information, visit: https://www2.ed.gov/policy/gen/guid/fpco/ferpa/index.html

Photography/Video/Recording

Photographing, videotaping, or recording is only permitted with instructor approval. Castro Valley Adult and Career Education reserves the right to photograph or video classes and program participants for promotional purposes.

Waiver

Registered students, parents, or legal guardians of registered students participating in Castro Valley Adult and Career Education programs agree to hold the Castro Valley Unified School District free and harmless from any claim or expense that may arise because of participating in the class(es). Castro Valley Unified School District does not carry medical insurance for its students. Students are advised to consult their physician prior to enrolling in fitness courses or courses that require physical activity.

Class Cancellation Policy

Castro Valley Adult and Career Education reserves the right to cancel any class due to low or declining enrollment.

Fee Policy

No fees are charged to students for the following programs: English as a Second Language, Adult Basic Education, Adult Secondary Education (Diploma and GED), Adults with Disabilities (Strides and Paid Internship Program), nor Parent Education. All required instructional materials, including access to online programs, will be provided to students in the above-listed programs. Tuition fees and materials fees may be charged in Community Interest and Career Technical Education classes. Community Interest and Career Technical Education classes may require a minimum enrollment. In all programs, students may optionally choose to purchase their own optional, supplemental materials for their own personal use.

Refund Policies

If a Castro Valley Adult and Career Education class is cancelled, the student registration fee will be refunded in full. When a registered student withdraws from a class prior to the start, the registration fee (less a $10.00 clerical fee) will be refunded up until the day the class begins. No refunds will be made after the start of the first class meeting. 

No Smoking Policy

Smoking and/or the use of any tobacco or e-cigarette product is prohibited within any school buildings, on school grounds, and parking lots, during school-sponsored activities, in vehicles owned, and/or operated by the Castro Valley Unified School District, and in any building in which services are provided by employees of the District. (CVUSD Board Policy No. 3513.3)

Non-Discrimination Policy

CVUSD is committed to providing equal opportunity for all individuals in education. District programs, activities, and practices shall be free from discrimination, intimidation, harassment and bullying based on race, color, ancestry, national origin, ethnic group identification, age, religion, marital or parental status, physical or mental disability, sex, sexual orientation, gender, gender identity or expression, or genetic information; the perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics. Violations of this policy should be reported immediately to the site administrator(s) at District Schools. Inquiries regarding the non-discrimination policies: Director of Student Services, 4400 Alma Avenue, Castro Valley CA 94546 510-537-3000 x 1257

Parking

Please park in the main parking lot on Seven Hills Road whenever possible. If parking on the neighborhood streets, great care should be taken to park safely and not to block any driveways.

Privacy Statement

Castro Valley Adult and Career Education is committed to maintaining the privacy of student personal information needed for registration and student records. All information collected will be protected within our agency and will not be sold for profit. Aggregated student enrollment and learning outcomes data (except Community Interest classes) is shared with the Department of Education and Adult Education Consortia member agencies for required data reporting. All education agencies and their staff are bound by contract and by law to maintain confidential information according to the standards set forth by the Federal Education Rights and Privacy Act ("FERPA"), by the California Education Code section 49073.1 and, as appropriate, by the Health Information Privacy Protection Act ("HIPPA"). We strictly adhere to California Department of Education Privacy Policy, Government Code §11015.5, dated July 1, 2001 in our on-site and on-line registration procedures and management of student records.

ACCREDITED BY: THE ACCREDITING COMMISSION FOR SCHOOLS, WESTERN ASSOCIATION OF SCHOOLS AND COLLEGES – 533 AIRPORT BLVD, SUITE 200, BURLINGAME, CA 94010 / WWW.ACSWASC.ORG