Certificate in Workplace Communication

Instructor: Klauss

Good communication in the workplace is more important than ever. And critical to your career advancement and success. Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.

Take back a workable conflict management model, along with successful and practical conflict management strategies. Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.

Finally, find out more about yourself and others using personality profiles for better work performance. You will be learning from some of our more popular instructors, and taking away new how-to skills that work.

Three one-month courses. $595 for the three courses and certificate.

  • Conflict Management: 6/1-6/26
  • Negotiation: Get What You Want: 7/6-7/31
  • Using Personality Profiles for Better Work Performance: 8/3-8/28
Textbook Required: See book list
  • Date(s): 6/1-6/26, 7/6-7/31, 8/3-8/28
  • Location: Online
  • Sessions: 3 months
  • Fees: $595
  • Course Code: 960800

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Castro Valley Adult and Career Education

Serving the community since 1969

4430 Alma Avenue
Castro Valley, CA 94546
P: 510-886-1000
F: 510-537-8537
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CVUSD is committed to providing equal opportunity for all individuals in education. District programs, activities, and practices shall be free from discrimination, intimidation, harassment and bullying based on race, color, ancestry, national origin, ethnic group identification, age, religion, marital or parental status, physical or mental disability, sex, sexual orientation, gender, gender identity or expression, or genetic information; the perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics. Violations of this policy should be reported immediately to the site administrator(s) at District Schools. Inquiries regarding the non-discrimination policies: Director of Student Services, 4400 Alma Avenue, Castro Valley CA 94546, 510-537-3000 x 1257