Textbook required. Information provided at registration.
Medical Administrative Specialist Program (Hybrid)
Instructor: Dasalla, Sherman
Mandatory Orientation will be done remotely and sent on October 6, 2020. Once you register for the Orientation, more information will be sent to you with the details. Register for the Orientation online or call 510-886-1000.
This program is a blend of online instruction and in-class skills training. It will prepare students for entry-level administrative work in the growing field of healthcare, by providing instruction and skill development in the daily operations of a medical office. Students will develop front office customer service skills such as: greeting patients, scheduling appointments, telephone management, and drafting correspondence. Students will also develop basic skills in billing (healthcare insurance processing), coding, medical records management, medical law and ethics, and career development. This program prepares you to sit for the NCCT and CCBMA Basic and Administrative certification exams.
Prerequisite(s): Students must have earned high school diploma or GED. Students must attend orientation (see below). Students must have basic computer and keyboarding skills and regular access to a computer in order to work within the online learning platform. As a prerequisite for Medical Administrative Specialist, students must complete and pass “Core Skills for the Healthcare Professional.”
Note(s): Successful students will be offered the opportunity to enroll in an optional Medical Administrative Specialist externship program.
