This program will prepare students for entry-level administrative work in the growing field of healthcare, by providing instruction and skill development in the daily operations of a medical office. Students will develop front office customer service skills such as: greeting patients, scheduling appointments, telephone management, and drafting correspondence. Students will also develop basic skills in billing (healthcare insurance processing), coding, medical records management, medical law and ethics, and career development.
Must attend ONE of the following FREE orientations prior to registration:
For Spring 2019:
- Thursday, February 21 | 6pm - 9pm | Room 10
- Saturday, February 23 | 9am - 12pm | Room 10
- Tuesday, February 26 | 6pm - 9pm | Room 10
For Fall 2019:
- Thursday, September 12 | 6pm - 9pm | Room 10
- Saturday, September 14 | 9am - 12pm | Room 10
- Tuesday, September 17 | 6pm - 9pm | Room 10
If interested in CMA/MAS/SPT, you will take a reading and math assessment. Upon successful completion, you will receive a registration appointment. Meet our instructors, ask questions, review course descriptions, and learn about the employment outlook and entrance requirements. Call to reserve your spot. Call: (510) 886-1000. Cost: Free
Textbook required. Information provided at registration.
Prerequisite(s): Students must have earned high school diploma or GED. Students must attend orientation. Student must have basic computer and keyboarding skills. As a prerequisite for Medical Administrative Specialist, students must completed and pass “Core Skills for the Healthcare Professional.”
No Class: 5/27, 7/1, 7/3, 7/8, 7/10, 8/5, 8/7, 9/2