This program will prepare students for entry-level administrative work in the growing field of healthcare, by providing instruction and skill development in the daily operations of a medical office. Students will develop front office customer service skills such as: greeting patients, scheduling appointments, telephone management, and drafting correspondence. Students will also develop basic skills in billing (healthcare insurance processing), coding, medical records management, medical law and ethics, and career development. This program prepares you to sit for the NCCT and CCBMA Basic and Administrative certification exams.
Textbook required. Information provided at registration.
Due to the temporary suspension of on campus classes, Medical Academy Orientations will be rescheduled, with dates TBD. Please check the website for dates. If you already registered for an Orientation, you will be contacted with new dates.
Must attend ONE of the following FREE orientations prior to registration:
- Thursday, April 2 | 6pm - 9pm | Room 10
- Saturday, April 4 | 9am - 12pm | Room 10
- Tuesday, April 7 | 6pm - 9pm | Room 10
If interested in CMA/MAS, you will take a reading, math, and basic computer skills assessment. Upon successful completion, you will receive a registration appointment. Meet our instructors, ask questions, review course descriptions, and learn about the employment outlook and entrance requirements. Call to reserve your spot. Call: (510) 886-1000. Cost: Free
Prerequisite(s): Students must have earned high school diploma or GED. Students must attend orientation (see below). Students must have basic computer and keyboarding skills and regular access to a computer in order to work within the online learning platform. As a prerequisite for Medical Administrative Specialist, students must complete and pass “Core Skills for the Healthcare Professional.”
Note(s): Successful students will be offered the opportunity to enroll in an optional Medical Administrative Specialist externship program.
No Class: 6/22, 6/24, 8/3, 8/5, 8/10, 8/12, 8/24, 9/7, 11/11, 11/23, 11/25