Online users say a website’s design is the number one criteria for deciding whether a company is credible or not, according to recent research. Understanding what it takes to produce effective web design is essential in today’s market of highly saturated digital competition.
Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.
Games are increasingly recognized as a tool that can serve many business purposes beyond entertainment. This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.
With over 100 million users, Instagram is a marketing gold mine. Discover ways to have your audience generate excellent content for you. Build your community while doing it. Learn how to make hashtags work for you, how to make and keep your followers happy and how a small input can cause exponential growth.
This six hour course is designed for, but not limited to current and new Special Education Paraprofessionals and Substitutes. Learn the essential knowledge and skills that will help you be successful in your role as a paraprofessional.
In this twelve hour course, you will explore the exciting field of special education paraprofessionals, their roles and responsibilities in the classroom, the differences in positions within the CVUSD district and how to apply. Gain essential knowledge and skills for a career as a paraprofessional, including awareness and understanding of various disabilities, best practices, communication, and instructional strategies.
Get in on this exciting and growing way to communicate, market and serve your customers and clients. For businesses, nonprofits, government, and other organizations. From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.
This is your invitation to teach others in-person and join in one of the more important functions in life - passing on knowledge and skills to others. It is both an opportunity and a responsibility. Whether you want to teach others or currently teach others, in any setting, either formally or informally, this course is for you.
With virtually every organization now involved or even dependent on programming, managing or working with programmers is now an important part of your toolkit. If you wish to communicate technically with programming teams or wish to code a bit yourself, this certificate is for you.
This program will prepare students for entry-level administrative work in the growing field of healthcare, by providing instruction and skill development in the daily operations of a medical office. Students will develop front office customer service skills such as: greeting patients, scheduling appointments, telephone management, and drafting correspondence. Students will also develop basic skills in billing (healthcare insurance processing), coding, medical records management, medical law and ethics, and career development.
Learn the basics of how to operate and maintain a wastewater treatment plant under the supervision and instruction of a licensed plant operator. Students will learn safety, treatment processes, solids management and an overview of regulations.
Wastewater Orientation Dates:
Wednesday, June 3, 6:00pm - 9:00pm
Wednesday, June 10, 6:00pm - 9:00pm
Learn the vocabulary and computer skills you need to be able to communicate in the workplace, i.e. manage files and folders; learn basic word processing of documents; and learn important features of a desktop computer.
Explore Office 2013 and learn to utilize features of Word, Excel, and PowerPoint with an introduction to Access. Through instruction and hands-on practice, this course explores the powerful software tools available in the Office 2013 Suite. Students gain practical knowledge to skillfully navigate the Office environment at work or home.
Whether you’re using Windows for the first time, or upgrading from an older version, Essential Skills will show you what you need to know. Learn about the new Windows 10 Operating System, working with apps, files and folders, the web and social media, and more.
In today’s business environment, there is a need for good project management. Project management provides visibility of project health to the business and the customer. Through continuous monitoring, early detection of variations to plan, schedule, and budget can be communicated to stakeholders for quick resolution, including project cancelation. Project management is one of the fastest paths to promotion by increasing your network through greater exposure.
Data Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. Add a whole new skill set to your portfolio and make a big difference in the success of your organization by acquiring data analysis skills.
How do you manage the finances of a business? Whether you are an entrepreneur, running a family business, or just looking to advance your career and add to your skill set, this Bookkeeping Certificate will provide you with the knowledge needed to measure, and manage, the financial health of your business. This program focuses on cash basis accounting.
Discover the keys to successful writing for the workplace. Whether you are writing a report, memo, letter or publicity notice, business writing has some defined characteristics for success. Successful communicators in the workplace move forward, others move back. Enhance your career by improving this critical communication skill.
Students who have successfully completed their program, are recommended by their instructor, and have met the requirements to participate in an externship opportunity may spend 160 hours of practical application in a supervised health care setting. While externships are not required in order to take the state CMA exam, externships increase skill practice and employability.
In this comprehensive hybrid course, students attend classes one day each week for traditional classroom instruction with an additional assignment to be completed at home. Students will be introduced to the language of medicine and will gain an understanding of basic elements, rules of building and analyzing medical words and terms associated with the body as a whole.
Become a Clinical Medical Assistant in the growing and demanding field of healthcare! This program will prepare you to sit for the CCBMA and NCCT certification exams. Test prep included. Students will learn to perform clinical procedures including taking vital signs, preparing and administering injections, drawing blood, collecting specimens, taking electrocardiograms, recording and charting patient history, learning the practical applications of Electronic Health Records, preparing patients for x-rays and examinations, applying bandages and dressings, learning medical terminology and career development.
Every successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non- Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career possibilities.
This hands-on class is designed as an introduction to spreadsheets with an emphasis on applying book skills to realistic office/school examples. Skills covered in this course include editing, viewing, and printing worksheets, working with formulas and functions, formatting cells, changing the appearance of worksheets, basic charting and working with large worksheets.